
Client Enquiries
Frequently asked questions
Information on our Luxury Scottish Hampers & Artisan Gifting
THE CURATION & PROVENANCE
Every item in a Croft & Coast luxury Scottish hamper is selected for its story and its quality. We work primarily with small-scale crofters, artisan smokehouses, and independent producers across the Highlands and Islands, many of whom we have known personally for over fourteen years.
Because we work with independent Highland producers rather than mass manufacturers, our artisan Scottish gifting naturally follows the rhythms of the seasons. Should an individual item become temporarily unavailable, our studio will meticulously select a substitution of equal or greater provenance. We guarantee that the integrity of your Highland gift box will remain uncompromised.
We strive to be as inclusive as possible. Within our collections, you will find food hampers suitable for gluten-free and vegetarian diets. Allergen information for every item is included within the curation, but if you have a specific concern, please contact our studio before ordering.
GIFTING & PRESENTATION
We favour a modern, elegant aesthetic over traditional wicker. Every Croft & Coast curation is presented in our signature, sustainably crafted studio packaging. Our luxury hampers are nestled securely within to ensure a pristine arrival. This contemporary approach protects the delicate nature of the artisan produce while aligning with our commitment to the Highland environment. Traditional willow picnic-style hamper baskets are available on request.
Certainly. Your personal message will be beautifully printed on a signature Croft & Coast card and included within your Highland gift box. We ensure every message is presented with care, providing a personal touch to your luxury Scottish hamper while ensuring no pricing or financial details are visible to the recipient.
Our luxury food hampers feature traditionally cured and freshly prepared Highland produce. We aim for a minimum shelf life of 10 days from the moment of delivery. While our studio packaging is designed to maintain a cool temperature during transit, we strongly advise that all fresh items (such as cheeses and smoked fish) are transferred to a refrigerator immediately upon arrival.
CORPORATE & BESPOKE
Yes. We specialise in helping businesses share the best of the Scottish larder through corporate Scottish hampers. For orders of ten curations or more, we offer a dedicated service to manage logistics and specific requirements. Please contact our studio for more information.
Seamlessly. For volume artisan gifting, we remove the logistical burden from your team. We provide a secure template for your recipient details, and our studio will personally oversee the individual dispatch and tracking of every single gift box to its respective door.
While our curated collections represent our signature Highland pairings, we are always happy to discuss bespoke Scottish hampers for significant occasions or corporate commissions. Please reach out to our studio directly to discuss a custom build.
ORDERS & CARE
We take immense pride in our packaging, but should an item arrive in less than perfect condition, please notify our studio within 24 hours of delivery with a photograph of the damage. We will immediately step in to arrange a replacement or solution.
Because we begin preparing fresh and chilled produce almost immediately after an order is placed, we can only accept changes or cancellations within 2 hours of purchase.

